Projects & Experience
Dive into the projects and achievements that highlight my hands-on experience in IT support, hardware troubleshooting, cloud operations, and application support. Here, I showcase real-world work in system monitoring, incident resolution, and payment and booking platforms used in enterprise environments. Each project reflects my commitment to reliable, well-supported systems and my ability to solve technical challenges in fast-paced production settings
P12 Authentication Integration for Cybersource
Application Support / Security Implementation Analyst
Implemented P12 certificate-based authentication for all client integrations using Cybersource to secure API communications for airline payment processing. Configured and validated certificates across environments to ensure encrypted connections, proper client authentication, and uninterrupted transaction processing, reducing authentication errors and strengthening overall payment platform security.
HTTPS Enforcement for SkyPay Web Services
Application Support / Cloud Operations Analyst
Secured SkyPay web services by closing unsecured HTTP (Port 80) access and enforcing HTTPS-only communication over Port 443. This ensured all service traffic was encrypted in transit, reduced exposure to insecure connections, and aligned the platform with industry security best practices for payment and web services.
SkyTra Upgrade and Client Credential Rotation
Application Support / Cloud Operations Analyst
Performed SkyTra component upgrades across all client environments to maintain compatibility with airline systems and improve service stability. Implemented structured password rotation for service and system accounts, strengthening access control, minimizing credential-related risks, and improving overall platform security and operational reliability.
Development of IoT-Based Medicine Scheduling System
App Designer
This project involved creating a smart system to manage medication schedules. Using Android Studio with Kotlin and Java, and Firebase for real-time data handling, I developed a comprehensive solution that includes a calendar app for setting medication alarms and an automated drawer to dispense medication at the right time. This project demonstrated my ability to integrate hardware and software for practical healthcare applications.​​​​​​​​​​​​​​​​​​​​​​​
TUP Office of the Registrar Project: Student Record Management System
Web Designer and Developer
Developed for TUP’s Office of the Registrar, this system streamlines student data management, including personal details and academic records. It features efficient data entry, record tracking, report generation, and user access control to enhance administrative efficiency and accuracy.
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Computer Shop Setup
IT Technician
Successfully set up a computer shop, including hardware assembly, software installation, and network configuration. Established a secure local network, ensuring efficient connectivity and internet access. Provided customer training and support, enhancing overall service quality and operational efficiency.
